{"id":32505,"date":"2020-06-26T11:44:47","date_gmt":"2020-06-26T11:44:47","guid":{"rendered":"https:\/\/tetfund.mexygabriel.net\/?page_id=32505"},"modified":"2020-07-19T17:25:54","modified_gmt":"2020-07-19T17:25:54","slug":"servicom","status":"publish","type":"page","link":"\/index.php\/servicom\/","title":{"rendered":"SERVICOM"},"content":{"rendered":"

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Servicom<\/h2>\n<\/div>\n
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SERVICOM UNIT<\/strong><\/h6>\n
 1.0   <\/strong>INTRODUCTION<\/strong><\/h6>\n

SERVICOM was created on 21st<\/sup> March, 2004 by former President Olusegun Obasanjo in a bid to drive his Administration\u2019s Service Delivery Initiative (SDI).<\/p>\n

The word SERVICOM is an acronym which stands for \u201cSERVICE COMPACT\u201d. It is a system fashioned to measure and improve the quality of service as delivered by the Government through its various Ministries, Departments, Parastatals and Agencies.<\/p>\n

In compliance with the Federal Government\u2019s directives, The Fund\u2019s Executive Management at its meeting on 21st<\/sup> July 2005 approved the establishment of the SERVICOM Unit for the Fund. Following the approval, the Fund\u2019s SERVICOM Unit was inaugurated on the 11th<\/sup> of August 2005.<\/p>\n

SERVICOM is hinged on four main principles:<\/p>\n

    \n
  1. Affirmation of commitment to the service of the Nigerian nation.<\/li>\n
  2. The conviction that Nigeria can only realize her full potential if citizens receive prompt and efficient service from the state.<\/li>\n
  3. Consideration for the needs and rights of all Nigerians to enjoy social and economic advancement.<\/li>\n
  4. Dedication to deliver services to which citizens are entitled in a timely, fair, honest, effective and transparent manner.<\/li>\n<\/ol>\n
    2.0    FUNCTIONS OF THE SERVICOM UNIT<\/strong><\/h6>\n

    The TETFund SERVICOM Unit was established to perform the following Functions:<\/p>\n

      \n
    1. Institute a complaints procedure including grievances redress mechanism for the Fund;<\/li>\n
    2. Ensure promotion of quality assurance and best practices in the Fund\u2019s activities;<\/li>\n
    3.  Facilitate a safe and conducive working environment for staff at all level of service delivery;<\/li>\n
    4. Spearhead service delivery initiatives through SERVICOM compliance;<\/li>\n
    5. Co-ordinate the formulation and operation of SERVICOM Charter and service improvement plans in the Fund;<\/li>\n
    6. Monitor and report the performance of the Fund under SERVICOM obligations through compliance evaluations using SERVICOM index;<\/li>\n
    7. Publicize Charter and sensitize the beneficiaries to demand good quality service as a right not privilege;<\/li>\n
    8. To serve as a link between the Fund and Ministerial SERVICOM office, and<\/li>\n
    9. Coordinating the SERVICOM Committee Meeting in the Fund.<\/li>\n<\/ol>\n
      3.0 ORGANOGRAM OF SERVICOM UNIT<\/h6>\n

      The Organogram of TETFund SERVICOM Unit:\"\"<\/p>\n

      SERVICOM Complaint \/Contact Lines<\/h6>\n
        \n
      1. SERVICOM official email: servicomunit@tetfund.gov.ng<\/a><\/span><\/li>\n
      2. SERVICOM lines: 09095479211, 09018657601, 08149770171, 07054191112<\/li>\n<\/ol>\n<\/div>\n

        [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

        [vc_row][vc_column][vc_column_text] Servicom SERVICOM UNIT  1.0   INTRODUCTION SERVICOM was created on 21st March, 2004 by former President Olusegun Obasanjo in a bid…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0},"_links":{"self":[{"href":"\/index.php\/wp-json\/wp\/v2\/pages\/32505"}],"collection":[{"href":"\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"\/index.php\/wp-json\/wp\/v2\/comments?post=32505"}],"version-history":[{"count":4,"href":"\/index.php\/wp-json\/wp\/v2\/pages\/32505\/revisions"}],"predecessor-version":[{"id":34174,"href":"\/index.php\/wp-json\/wp\/v2\/pages\/32505\/revisions\/34174"}],"wp:attachment":[{"href":"\/index.php\/wp-json\/wp\/v2\/media?parent=32505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}